Download or read book Handbook On Leading Quality Assurance written by Cletus Fernandes and published by FSP Media Publications. This book was released on 2018-05-10 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a guide to F&B personnel or to students studying hospitality as it is a brief book focusing on the aspect of service by meeting customer expectations, following practices of safe food handling and a lot more.