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Imagine a management philosophy based not upon serving a company's customers, but on serving the company's employees. Vineet Nayar, CEO of HCL Technologies in I
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How to develop an all-star staff, even if you don’t know the first thing about managing “Your employees are, like you and me, flawed and hopeful human being
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"A mediocre employee in your group is more than one mediocre employee--he or she is a human multiplier-effect, to the downside. If you have even one mediocre em
Taking Care of the People Who Matter Most
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If you’ve ever struggled to keep your business staffed with high-performing, loyal employees—even for “unsexy” jobs with high turnover rates—this book