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Measuring and Improving Patient Satisfaction
Language: en
Pages: 548
Authors: Patrick J. Shelton
Categories: Organizational change
Type: BOOK - Published: 2000 - Publisher: Jones & Bartlett Learning

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Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The re
Patient Satisfaction
Language: en
Pages: 286
Authors: Irwin Press
Categories: Medical care
Type: BOOK - Published: 2006 - Publisher:

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The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant
Measuring the Quality of Health Care
Language: en
Pages: 9
Authors: The National Roundtable on Health Care Quality
Categories: Medical
Type: BOOK - Published: 1999-02-23 - Publisher: National Academies Press

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The National Roundtable on Health Care Quality was established in 1995 by the Institute of Medicine. The Roundtable consists of experts formally appointed throu
Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies
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Pages:
Authors: OECD
Categories:
Type: BOOK - Published: 2019-10-17 - Publisher: OECD Publishing

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This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv
Measuring Patient Satisfaction for Improved Patient Services
Language: en
Pages: 210
Authors: Stephen Strasser
Categories: Medical care
Type: BOOK - Published: 1991 - Publisher:

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