Download or read book The Secrets of Facilitation written by Michael Wilkinson and published by John Wiley & Sons. This book was released on 2012-06-19 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.